This section explains several ways to contact technical support, as well as how to prepare and send "support archives" that help the technical support team diagnose any problems you are experiencing.
Creating a Support Case
To create a support ticket, navigate to the Customer Portal (https://customerportal.parasoft.com/s/) and select Support.
License Support
To create license a support ticket, navigate to the Customer Portal (https://customerportal.parasoft.com/s/) and select Support. On the Support page, select "License Request" as the Product field.
For any license requests, you can also contact us at [email protected].
Contacting Us via Phone or Email
USA Headquarters
Tel: (888) 305-0041 or (626) 256-3680, then choose option 3
Email: [email protected]
Parasoft EMEA
Tel: +48 12 296 6088
Email: [email protected]
Parasoft India
Tel: +91 80 35000952
Email: [email protected]
