In this section:
This setting enables or disables global automatic technical support data collection.
| true | Technical support data is automatically collected. |
|---|---|
| false | Default. Technical support data is not automatically collected. |
The following configuration enables automatic technical data collection:
techsupport.enabled=true
This setting enables or disables verbose logs. The logs will be included in the tech support archives created on application shutdown when the techsupport.enabled property is set to true.
| true | Verbose logs are enabled. |
|---|---|
| false | Default. Verbose logs are disabled. |
The following configuration enables generating verbose logs:
logging.verbose=true
This setting enables or disables output from source control commands in verbose logs. Note that output from source control may include fragments of analyzed source code.
| true | Verbose logs will include the output from source control commands. |
|---|---|
| false | Default. Verbose logs will not include the output from source control commands. |
The following configuration enables including output from source control commands in verbose logs:
logging.scontrol.verbose=true
This setting enables or disables automatic support archive creation when the application is shut down. It requires the techsupport.enabled property to be set to true.
| true | Default. Support archives will be automatically created on exit. |
|---|---|
| false | Support archives will not be automatically created on exit. |
The following configuration disables generating support archives when the application is shut down:
techsupport.create.on.exit=true
This setting specifies the custom directory where support packages will be created.
| [path] | The path to the folder where the support archives will be saved. |
|---|
The following configuration stores the support archives in the support folder:
techsupport.archive.location=C:\\parasoft\\temp
This setting enables or disables including reports in technical support packages.
| true | Reports will be included in support archives. |
|---|---|
| false | Default. Reports will not be included in support archives. |
The following configuration enables including reports in technical support packages:
techsupport.include.reports=true