Contacting Parasoft Technical Support

This section explains several ways to contact technical support, as well as how to prepare and send "support archives" that help the technical support team diagnose any problems you are experiencing.

Creating a Support Case

To create a support ticket, log in to the Customer Portal (https://customerportal.parasoft.com/s/) and select Support > Tech Support.

Contacting us for License Support

To create a license-related support ticket, log in to the Customer Portal (https://customerportal.parasoft.com/s/) and select Support > Tech Support. On the New Case page, select "License Request" within the Product field.

For any license requests, you can also contact us at [email protected].