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- In your IDE, click Parasoft in the menu bar and choose Preferences (Eclipse), Options (NetBeans) or Settings (IntelliJ).
- Select Technical Support.
- Enable the Enable option and choose any additional options.
- (Optional) Enable the Archives option and specify the custom location where created archives will be placed. If a custom location is not specified, archives will be created in the default workspace location (click Explore Archives to view the location).
- Click Apply.
- Click Create Archive.
When creating a support archive it is best to ensure that it contains all the information that is relevant to the problem, while avoiding unrelated information.
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- Click Parasoft in the menu bar and choose Preferences (Eclipse), Options (NetBeans) or Settings (IntelliJ).
- Select Technical Support.
- Click Explore Archives to view the archives created in the specified location or in the default workspace location.